Hillview Pipeline Replacement Project

Update November 27: All underground construction is complete and construction crews will be off-site until December 4. Final paving crews will return on 12/4 to finish road restoration paving and complete the final phase of construction. This process is scheduled to last four days. We would like to thank all residents for being so understanding throughout this project.

Update October 9: In approximately two weeks, we will finish installing the new water main on Oak Drive, spanning from Quito Road to Hillview Drive. This new water main will provide the neighborhood with three additional fire hydrants to increase fire suppression capabilities and will improve water quality to all residents. We appreciate our customers patience and cooperation.

Update September 6: Due to the unforeseen main break over the weekend, we changed our mainline installation schedule from working on Hillview and Toyon to Oak Dr. x Quito Rd. This is where the main focus of work will begin on Thursday 9/7 through the month of September, or until this section is completed.

Update September 1: Over the next two weeks, we will be installing new pipeline on Hillview and Toyon. This may lead to some detour signs and through traffic road closures on those streets. 

Today, there was an unrelated water main break around 2pm on Daves Rd which was not caused by our work. It may be related to new construction on a property close to Daves Rd.  Some residents did experience a water shutdown, but please note that this is unrelated to our pipeline installation. 

Update August 24: Crews will be installing new pipeline at the end of Oak Dr. from 8/24-9/1.

Head’s up to Monte Sereno customers: this August, SJW will be kicking off a water pipeline replacement project in your neighborhood that is expected to run through November 2023. Crews will be replacing aging potable water infrastructure in the area.

Impacts to customers could include periodic water outages and increased traffic due to lane closures to accommodate work. The water main replacement work will primarily affect Oak Drive, Hillview Drive, Toyon Drive and a small section of Eucalyptus Drive. This map shows the areas where pipes are being replaced, and where customers will be impacted by the project.

Hillview Drive Project Map

During construction, it may become necessary to temporarily interrupt some customers’ water service in order to connect the new pipe to existing facilities. Those customers will receive an additional notification a minimum of two days in advance of any planned interruption lasting more than 20 minutes. SJW will take all appropriate steps to create the least amount of disturbance to the surrounding areas while performing this important pipeline replacement project. We thank our Monte Sereno neighbors for their patience while we make the necessary infrastructure updates to help keep the water flowing. This is your rates at work!

SJW Truck in Street

If you have project related questions or concerns call customer service at (408) 279-7900 or email customer.service@ketch-sh.com. Please reference the project number J0-051 with any inquiries.